1QSR by Taylor’s Communications Inc provides
phone tech support free of charge

Before sending in your unit for repair, download and view the 3M™ Wireless Communication Systems Headset Repair Guide to determine the extent of damage to determine if sending in your headset is required.


If a failure occurs, you have 1 of 4 options:


Repair cosmetics (cases) in DIY format (View Repair Parts – CasesBoomsLatches & ButtonsTerminal KitsHeadband Assembly)


Repair at the professional level (main hardware)


Replace the headset with a new or refurbished unit


Look into the option of a new drive-thru system.

When your equipment fails at the software or main component level and professional repair service is required, 1QSR by Taylor’s Communications can repair your 3M drive-thru system equipment.

If you are unsure of the type of repair you need, give us a call. We can help you assess the level of damage via phone, email or text thru conversation and/or images. Our team is your team.

(866) 779-8900

You can also use the form below to submit your equipment for repair prior to sending

Repair Submission/Notification Form

Contact Information

Store Information

Location Type

Billing Information

Billing Same As Shipping?

Repair Equipment List

Please include all items included in shipment




Thank you for submitting your equipment information. Please place the equipment in the box and ship to our repair facility.
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