Before sending in your unit for repair, download and view the 3M™ Wireless Communication Systems Headset Repair Guide to determine the extent of damage to determine if sending in your headset is required.

3M™ Wireless Communication Systems Headset Repair Guide  (PDF, 467.6KB)

When your equipment fails at the software or main component level and professional repair service is required, 1QSR by Taylor’s Communications can repair your 3M drive-thru system equipment.

If a failure occurs, you have 1 of 4 options:

1. Repair cosmetics (cases) in DIY format (View Repair Parts – Cases, Booms, Latches & Buttons, Terminal Kits, Headband Assembly)
2. Repair at the professional level (main hardware)
3. Replace the headset with a new or refurbished unit
4. Look into the option of a new drive-thru system.

If you are unsure of the type of repair you need, give us a call. We can help you assess the level of damage via phone, email or text thru conversation and/or images. Our team is your team. 1QSR by Taylor’s Communications Inc provides phone tech support free of charge. 

Call us at (866) 779-8900.

Use The Form Below To Submit Your Equipment For Repair Electronically