When your equipment fails at the software or main component level and professional repair service is required, 1QSR by Taylor’s Communications can repair your 3M drive-thru system equipment.
Opting for a maintenance program allows you to budget for equipment repairs while keeping your drive-thru running without the loss of a unit through advance replacement.
Why Choose a Maintenance Program?
The 3M™ Drive-Thru Communication System 12 Month Extended Maintenance Program is a flexible extended service program that provides:
- Reliable, 3M Factory-certified repairs using 3M Genuine parts
- 24/7 Technical Phone Support
- Free Shipment of Equipment to and from 3M
- Two Out of Warranty System Return options to choose from: (1) Advanced Replacement or (2) Replace & Return
- Two Free 3M-Authorized On-site Service Calls per 12-month Agreement Period
|Out of Warranty System Coverage:
||G5 System coverage is provided for up to: eleven (11) G5 carriers, ten (10) G5 pods, one (1) G5 battery charging station, one (1) G5 12-slot battery charger, one (1) G5 single/dual lane basestation or two (2) XT-1 basestations (1 single/2 dual), two (2) speakers, two (2) microphones and two (2) power supplies. XT-1 System coverage is provided for up to: ten (10) XT-1 headsets, two (2) battery chargers (3-slot & 6-slot), one (1) G5 single/dual lane basestation or two (2) XT-1 basestations (1 for single/2 for dual), two (2) speakers, two (2) microphones and two (2) power supplies.
|Replace & Return Service
||Customer mails-in equipment to be repaired and is shipped refurbished replacement equipment from 3M within one (1) business day of receipt of equipment to be repaired. Pre-paid shipping labels are provided for mail-in return.
|Advanced Replacement Service
||Advanced Replacement allows Customers to quickly receive 3M factory-refurbished replacement equipment. Customer is shipped refurbished replacement equipment from 3M within one (1) business day of authorization of Customer’s request for Advanced Replacement.
|In Warranty System, Advanced Replacement Service
||Provides 24 months of Advanced Replacement service for the G5 and XT-1 systems in conjunction with the Manufacturer’s factory warranty issued at the time of sale of the respective system.